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人文经济学视角下中国企业海外形象建构路径——以中国石化为例

文章摘要

讲好企业故事是讲好中国故事的重要组成部分,提升企业形象是塑造中国国家形象的重要路径之一。随着经济全球化和“一带一路”倡议的纵深推进,以中国石化为代表的中央企业深度参与全球产业分工与合作,提供优质产品和服务,积极履行社会责任,传播中华文化与中国声音。本研究从人文经济学的视角出发,关注企业海外形象建构中“人”、“文化”与“经济”的关系,通过实地调研、深度访谈分析中国石化的海外形象建构,研究指出中国石化通过以中华优秀传统文化激活品牌人文感和以人文主义精神激发海外员工主体性的传播策略,构建立体传播矩阵与新闻发言人制度相结合的传播体系,建构“自我叙述”与“他者叙述”相结合的传播内容成为提升中国企业海外形象的有益尝试。本研究认为,在中国企业的海外形象建构中,应当以激发企业员工的主体性推动企业发展的“人文回归”,以激活传播内容的人文感深化企业发展的“人文基因”,以构建体系化企业形象传播机制增强企业发展的“人文韧性”。

Abstract

Telling a good corporate story is an important part of telling a good Chinese story,and enhancing corporate image is one of the most important ways to shape China’s national image. With the deepening of economic globalization and the “Belt and Road” initiative,central enterprises,represented by Sinopec,are deeply involved in the global industrial division of labor and cooperation,providing high-quality products and services,actively fulfilling their social responsibilities,and spreading Chinese culture and Chinese voices. From the perspective of humanistic economics,this study focuses on the relationship between “people”,“culture” and “economy” in the construction of overseas image of enterprises and analyses the overseas image construction of Sinopec through field research and in-depth interviews. Through field research and in-depth interviews,the study analyses Sinopec’s overseas image construction,and points out that Sinopec has built a communication system combining a three-dimensional communication matrix and a spokesperson system,and a communication strategy combining “self-narrative” and “other-narrative” through activating the brand’s sense of humanity with the excellent traditional Chinese culture and stimulating the subjectivity of overseas employees with the spirit of humanism. The study concludes that in the overseas image of Chinese enterprises,it is a useful attempt to improve the image of Chinese enterprises. The study concludes that in the construction of Chinese enterprises’ overseas image,the “humanistic return” of enterprise development should be promoted by stimulating the subjectivity of employees,the “humanistic gene” of enterprise development should be deepened by activating the humanistic sense of communication content,and the “humanistic gene” of enterprise development should be strengthened by constructing a systematic corporate image communication mechanism.

作者简介
朱戈奇:朱戈奇,清华大学新闻与传播学院博士研究生,研究方向为文化产业、游戏研究。
景嘉伊:景嘉伊,中国社会科学院新闻与传播研究所助理研究员,研究方向为国际传播、企业传播。