信任是社会契约的黏合剂，城市信任可以增进居民之间、居民与城市领导者之间的互动。积极的居民参与会显著提升城市的活力与生产力，从而提高居民的生活质量，形成互惠互利的循环，因此，信任是推动城市可持续发展的重要力量，是帮助城市实现其价值主张的重要助推器。本文探讨了城市信任的含义及其意义，指出了建立城市信任的基础要素是能力、公平和透明，三者共同发展、相互依赖，并结合案例说明了增进城市信任的路径以及如何系统化地设计城市信任，根据西方国家重建信任的实践提出其对于中国城市治理的启示。
Trust is the adhesive of the social contract. Trust in the context of a city can promote the interaction between residents and residents，residents and urban leaders. Active residents’ participation will significantly enhance the vitality and productivity of the city，so as to improve the quality of life of residents and form a cycle of mutual benefit. Therefore，trust is an important force to promote the sustainable development of the city and an important booster to help the city realize its value proposition. This paper discusses urban trust and its significance，points out that the basic elements of building trust are ability，fairness and transparency，which develop together and depend on each other，and uses cases to illustrate the path of promoting urban trust and how to systematically design urban trust. Finally，according to the practice of rebuilding social trust in Western countries，this paper puts forward the Enlightenment of western experience for rebuilding trust in China’s urban governance.
