智能技术给数字政务和社会管理带来了新理念和新空间。通过梳理智能技术推动中国政务模式转变的历程,从行政价值和治理模式变革角度厘清了智能技术应用对社会管理效能提升的作用机理。通过对典型社会治理智能化案例的分析,总结了智能技术在社会管理领域应用的重点要素。在顶层规则指引下,结合智能化过程的技术性规则,推导出社会管理智能化应用的“中观规则”,有助于提高政府治理精细化水平,推进国家治理体系和治理能力现代化建设。
Smart technology offers new clues and space to digital government affairs and social management. By analyzing the process of how digital technology transforms the model of government affairs,from administration value angle and the reform of governance model one,it is fully-understood that how the mechanism of the application of smart technology for improving efficiency in social management works. By analyzing typical cases of smart social governance,the key concerned elements for the smart technology-applied social management are summarized. And a general model for the application of smart technology is introduced. All that mentioned is conducive to set scientifically the top-level design and meso level rules for the smart social management,which is beneficial to improve the level of delicacy governance.